Ticketing Policies

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Refunds and Exchanges

All ticket sales are final. If unable to attend the show for which tickets were purchased, an exchange may be requested from the Box Office.
 

All exchanges must be made 24 hours prior to the performance date for a future performance of the same production.

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Sold out Dates

In case of a sold-out show, a waiting list will be started one hour prior to curtain for that show only.
Released tickets will be sold on a first-come, first-served basis to those on the waiting list.
Patrons on the waiting list must be present, in the foyer, when seats become available, or the purchase option passes to the next person on the list.

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Cancellation

If a performance is cancelled, tickets may be refunded, exchanged for another performance of the same production, or can be donated for a tax credit (see below).

 

Tax Donations

Unused tickets may be donated to the theater for a tax credit if released at least 24 hours prior to the ticketed date. These donated tickets must be returned to the Box Office before a tax letter will be issued.

Donated tickets may not be exchanged.

 

Content

Desert Foothills Theater will attempt to provide adequate advisement regarding content; however, we will not refund tickets based on dislike of content or audience interpretation. Season, schedule and artists are subject to change.

 

Have a Question?

Please contact us – we’d be happy to answer any additional questions! Mackenzie@azfcf.org

 

 

 

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